Frequently Asked Questions

Ordering

Due to the nature of our products we cannot offer direct refunds, but we do grant in-store credits and reshipments when necessary. If you have any issues with our products please contact our support team and we will be happy to work towards a positive solution. 

1. Add desired products to the shopping cart.

2. Once you have added all your desired products to the cart, click the cart. From the cart menu you may choose to “View Cart” or proceed directly to “Checkout”. 

3. The “View Cart” page will enable you to remove items from your cart, edit quantities, and apply discount codes. Once you are satisfied with the items in your cart, proceed to the “Checkout Page”

4. At the “Checkout” page; you can input your shipping information, select a payment method, view shipping costs, and also apply discount codes

5. Once you have placed your order by clicking “Place Order” payment instructions will be displayed on the screen, and also emailed to you. Please follow the payment instructions on screen to complete your order.

e-Transfer Note: Partial payments are NOT accepted. Do not forget to include your Order Number # in the notes section when sending the Interac e-Transfer.

  • Please allow up to 24 hours for your payment to be processed. You will be notified by email of your order status and tracking information.
  • If payment is not received within 48 hours, your order will be automatically cancelled.

Currently we accept:

  • INTERAC e-Transfer (Canada Only)
  • Cryptocurrencies

Yes, it’s 100% legal at the time of sale. As of today the Psilocybin molecule is prohibited by the Canadian Controlled Drugs and Substances Act, however the Psilocybin fungus is not. 

What exactly does this mean? Psilocybin is not present in a Psilocybin culture until late into the fruiting stage of the mushroom cycle, which makes all of our product legal. 

Yes we do offer discounts for bulk order. Normally our discounts start at orders over $500. Please contact us for details Email: support@planetspores.ca Bulk discounts are dependent on season and product availability.

Together our team has over a twenty years of experience cultivating mushrooms, and throughout this time have conducted research and testing required to perfect the process.

We take great pride in high-quality and easily usable products, friendly customer service, and are proud to be leading the mushroom rush in Canada and Globally. Our dedicated customer service team is here to answer any questions you may have.

All of our products are prepared in a professional laboratory under strict supervision by our most experienced mycologists. Our cultures are prepared to meet the highest of standards and have been refined over many years, allowing for beneficial traits such as resistance to contamination and increased yields. 

If you are interested in growing mushrooms, Planet Spores has everything you need. We will be your most reliable partner.

Shipping

Yes it is. We package all of our shipments in plain envelopes and boxes with temperature controls (when needed), and we do not have any external logos or stickers on the packaging. 

Payments are processed by our parent company and show no mention of mushrooms or psilocybe.

LetterMail by Canada Post is slow (1 – 4 weeks), untracked mail, and sometimes gets lost, no refunds or reshipments will be granted if you choose this shipping option. 

Once your order has been packaged and shipped, your tracking number will be automatically sent to you in a confirmation email. Be sure to check your spam inbox.

On average it takes our team roughly 24 hours to prepare your order if no sterilization is required. Once your order has been packaged and shipped, an email will be sent to you, that will include your tracking number. Be sure to check your spam inbox.

No, we ship using secure packing materials. Ensuring your items arrive without damage by mail logistics and by hot and cold weather conditions.

For average sized orders please allow roughly 48 hours for the sterilization process.

Yes, we ship anywhere in Canada.

Products

Spore prints are good for up to 10 years.

Spore syringes are good for 10 – 12 months, and should be refrigerated upon arrival.

Agar cultures are good for 1 – 2 months, and should be refrigerated upon arrival. 

Leaving syringes or agar at room temperature will not harm them but it will reduce their lifespan. If you are not using it right away, store in the refrigerator until later use.

Rule of thumb: More spore solution equals faster colonization time. Spore syringes are sold in 10ml units. With an approximate colonization time of 2 to 4 weeks.

We suggest using 5ml of spore solution for 1L mason jars. 

We suggest using 10 – 20ml of spore solution for a spawn bag. 

The time of colonization is also dependent on how much spawn you use and its quality. More spawn results in a longer colonization time.

Spores are intended for microscopy and taxonomy purposes only. Images are provided for informational and educational reference only and originate from cultivators and labs outside Canada. Cultivation of psilocybin mushrooms is illegal in many countries including Canada. Please check your local regulations.